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Whether
it involves designing network infrastructure, setting up a help desk, rolling
out a new email system, or building an on-line business application, Fusion Labs
can contain costs and risks, allowing IT service expenses to grow in a more linear
fashion than is possible by building up an all-purpose in-house IT staff. A
solid infrastructure connected by a reliable network is the foundation of any
successful business. It is vital to know that a problem exists before it impacts
critical business applications. Accurate infrastructure management ensures that
all components required to deliver quality service to users are under control
and performing at optimal levels. Ensure
a solid foundation for a successful business, maximize
the value from your IT investments
and support ‘New-Era’ Legacy applications with our scaleable
Infrastructure Management solution. Every
business has a unique infrastructure designed to meet their particular business,
customer and end-user needs. Because
your infrastructure is unique, FusionLabs
provides comprehensive menu of support services tailored
to fit every need in your IT environment.
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| Network
Configuration
and Management | |
Our
services review and assess the network environment and provides configuration
assistance to fine-tune network performance. FusionLabs improves poorly performing
networks and provides troubleshooting experience to correct network errors. We
also provide Web
Services, Application
Integration Management,
Data
Management,
Batch
Scheduling,
Microsoft
Windows, Exchange and SQL Server Management,
Performance
& Capacity Planning and
Report
Distribution.
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| Network
Administration | |
FusionLabs
can remotely monitor and administer the network environment. Network Administration
and Infrastructure
Monitoring includes: managing
user accounts, tracking network utilization, problem diagnosis and fault correction,
ongoing documentation of network assets and technologies and network backups/restores
of network equipment.
| | Desktop
Environment | |
FusionLabs
establishes an effective desktop environment. Initially FusionLabs reviews and
assesses the current desktop environment, providing useful configuration and administration
advice. FusionLabs also assists in the administration of the desktop environment
by implementing management controls, developing ‘gold disk’ installation
techniques, monitoring network throughput—as it relates to desktop activities,
and actively tracking desktop assets.
| | Help
Desk Environment | |
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FusionLabs
reviews the total help desk environment including hardware, software, and personnel
resources. FusionLabs also reviews processes and procedures to ensure that operations
are following documented standards. If necessary, FusionLabs selects the correct
hardware/software environment, configures help desk operations, creates reasonable
operational SLAs and documents the processes/procedures.
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| Security
Management | |
FusionLabs is knowledgeable about both physical and logical
security. Using the experience gained from establishing the Fusion Labs Application
Lab, FusionLabs reviews and assesses IT environments. If necessary, FusionLabs
coordinates security enhancements from physical security recommendations to configuring
logical security configurations.
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©
2003 Fusion Laboratories, Inc. All rights Reserved |
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