Free yourself of IT worries by hosting your business-critical applications with us. We not only handle standard off-the-shelf packages, but also customized one-off applications. Fusion Labs also administers configures and integrates packages, we monitor performance, maintain the databases, and provide the high level of support our clients demand. We also provide a secure firewall, virus protection, electronic mail services, domain name services (DNS) and monitor your server for any abnormal activity.

Fusion Labs's co-location and application hosting servers are securely located within state-of-the-art hosting facilities. They are connected to the Internet through route-optimized connections offering the fastest, most reliable data transfers possible. Find out more about our application lab and data center.

Throughout the life of the contract, FusionLabs offers a range of tailored services to ensure applications are operating in accordance to a predefined application management activities Service Level Agreement (SLA).

Purpose:

To assist organizations in gaining quick return on investment by improving the performance and availability of their application environment.

Applicable:

Packaged and custom applications including enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM).

Method:

Migration of ‘new-era’ applications to the Fusion Labs Application Lab, extend client's current network to APLAB, and provide customized technical/application support. The migration consists of:

• Installation of the application code
• Initial configuration of hardware, software, network and database environments
• Initial integration of the application environment
• Testing of the environment to ensure correct operation, IS audit and risk assessment
  

Application Management Services

• Custom and Packaged Solutions
• SAP System Management
• Siebel Applications
• Oracle Applications
• PeopleSoft Applications
• Microsoft Exchange Documentum
• Track Upgrades and Release Dates
• Documentation and Testing
  

• Configuration and Integration
• Modification and Deployment
• Application Implementation
• Application Performance
• Batch Scheduling
• Report Distribution
• Web Services
• Capacity Planning

Benefits

• Optimize business services
• Speed recovery efforts
• Reduce complexity of IT Operations
• Increase user acceptance
• Reduce business costs
• Optimize performance
• Maximize resources
• Reduce network bottlenecks